Our studio hours of operation are: Monday – Friday: 8:00 AM – 6:00 PM PST Saturday: 10:00 AM – 2:00 PM PST (Dedicated exclusively to expedited production and bespoke fulfillment) Sunday: Closed Client Care Response Times: We make every effort to respond to all email and chat inquiries within 24 hours. For messages received on Sunday, please allow up to 48 hours for our team to carefully review and respond to your request.

We hand-craft and package all selections from our Washington state studio. Standard domestic shipping is processed within our 2-3 business day production window. Once your package is in the hands of the carrier, standard transit typically takes an additional 2–5 business days depending on your location. Shipping Rates:  For the continental United States we offer a flat rate of $4 for orders less than $35. Or complimentary (free) standard shipping on all orders over $35 or more. For non-contiguous states, we deduct $5 from the actual charge for orders under $35, and we deduct $8 for orders $35 and over. Tracking Your Ritual: As soon as your order ships, a confirmation email containing your USPS or UPS tracking number will be sent directly to your inbox so you can follow its journey.

To ensure the utmost purity and freshness, all creations are handcrafted to order within our standard turnaround time of 2 to 3 business days for order processing. we ship via ground service, either UPS or USPS. If your timeline requires immediate priority, we invite you to add our Expedited Rush Production service to your cart prior to checking out. Purchasing this priority service guarantees that your tailored scenting selections will bypass our standard queue and be meticulously prepared for shipment within 1 business days. And mailed via Priority service.

Temptation Aromas is nestled in the beautiful Pacific Northwest, operating from our private artisan studio in Maple Valley, Washington, USA. While our production studio is not open to the public for walk-ins or retail shopping, all official mail, inquiries, and authorized correspondence may be directed to our physical address: Located in Maple Valley, WA (Full address sent upon checkout)

Temptation Aromas is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

At this time, Temptation Aromas exclusively ships to destinations within the United States. While we do not offer international delivery for our collections just yet, we hope to expand our shipping horizons to welcome global clients in the future.

Due to the artisanal nature of our hand-formulated products, all creations are final sale. We are unable to accept returns, exchanges, or post-delivery alterations. To ensure your custom ritual is tailored perfectly to your preferences, we invite you to share any specific requests or sensory modifications with us during the consultation and ordering process. Clearly detailing your desires in your order message allows us to meticulously craft your product to your exact specifications. Our team is entirely dedicated to accommodating your unique wellness needs before your order leaves our studio.

Because each of our wellness creations is custom-formulated to order, all sales are final and we do not offer standard refunds. However, we take immense care in preparing your package for its journey. In the rare event that an item arrives broken or damaged, your shipment is automatically insured up to $100. To resolve this gracefully, you can submit an online claim directly through USPS to receive a reimbursement check by mail. If you require coverage exceeding $100, please notify our studio at the time of purchase so we can arrange additional insurance for your shipment. ​ Crucial Requirements for Insurance Claims: To ensure your claim is approved by the postal service, you must capture clear photographs of the broken item and its original packaging, and you must retain all box/packaging materials. The postal carrier may require you to present the physical packaging to your local post office as physical proof, or provide verified proof of safe disposal according to local regulations. To protect your coverage, any transit damage must be officially reported to our shop within 48 hours of delivery.

Yes, we utilize essential cookies to ensure a secure checkout environment, optimize your browsing experience, and help us understand how guests interact with our studio online. You can easily manage, block, or clear your cookie preferences at any time directly through your personal internet browser settings. For a detailed breakdown of how we protect your digital footprint, please view our full [Privacy Policy].

At Temptation Aromas, your trust is sacred—we do not pass on or sell your personal information, ever. We securely collect and store essential data (such as your name, email, address, and transaction details) exclusively to process your orders, provide dedicated customer support, and deliver a seamless e-commerce experience. Our store is safely hosted on the Wix platform behind an active firewall, and all payment data is processed using strict, industry-standard PCI-DSS security metrics. To read our comprehensive legal disclosures regarding data collection, tracking software, and storage regulations, please review our complete [Privacy Policy Page].

To preserve the exclusivity and uncompromising quality of Temptation Aromas, we strictly regulate our distribution network. We do not permit the unauthorized reselling of our products on public online marketplaces, including but not limited to Amazon, eBay, Walmart, or Etsy. If you own a luxury boutique, spa, or brick-and-mortar storefront and are interested in becoming an authorized partner, we invite you to inquire about a wholesale arrangement. Please contact our team at Info@TemptationAromas.com with your business details, and we would be delighted to discuss a potential partnership. Please note that all approved wholesale accounts must strictly adhere to our digital commerce policies; selling on third-party online platforms will result in the immediate closure of the wholesale account.

Absolutely. Our [Pure-Air Mists] are specifically formulated to safely revitalize high-contact surfaces like yoga mats, gym bags, and athletic gear without relying on skin-irritating synthetics. Because we utilize pure, plant-derived essential oils and organic isolates with natural clarifying properties, our mists neutralize odors at the source rather than just masking them. Simply mist your gear after a session, let it air dry, and enjoy a clean, botanically refreshed workout ritual. 📖 Keep Your Ritual Clean: To learn more about what goes into mass-market air fresheners and fabric sprays, explore our journal entry, [Beyond the Label: The Truth About Synthetic Scents], where we break down why keeping synthetic perfumes out of your breathing space and activewear is vital for your wellness.